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Location: KL G Tower

Operation hour: 7am - 10:30pm (rotational shift)

Overview

Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company’s customers.

Qualifications:

  • Excellent in speaking, writing and reading Japanese language (Native / Business level).
  • Independent & customer friendly.
  • Able to demonstrate conflict resolution, negotiation and de-escalation skills.
  • Flexible with working schedule.

Responsibilities:

  • Provide e-commerce customer support via phone, email and online chat.
  • Answer customer comments, enquiries, and complaints in a professional manner.
  • Maintain good relationship & positive engagement with customers.

Requirements:

  • Diploma/Bachelor holders
  • Min 1 year experience in Customer Service
  • Fresh graduates welcomed to apply
  • Open for native & non native Japanese - N1 & N2 & N3
  • Vacancies: 10
  • Applications: 0
  • Shortlisted: 0
  • Hired: 0
  • Viewed: 362
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